How to Prepare for Your Appointment
PAYMENTS
Appliance Alliance Installations LLC operates as an independent entity. We do not receive compensation from any appliance retailer associated with your service request. Payments are to be made directly to us upon the completion of services rendered. Please be aware that additional fees may apply for parts and labor that extend beyond standard installation services. Accepted methods of payment include cash, checks, debit cards, and credit cards. Additionally, a surcharge may be imposed on credit card transactions to offset processing fees.
HOW TO PREPARE YOUR HOME
Ensure the outside path for appliance delivery/removal is free of snow, ice, and debris.
Ensure the inside path to the installation area is clear of any obstacles, including rugs, furniture, young children, and pets.
Check the specifications section for your appliance to ensure it will fit the intended space.
Please have an adult age 18+ (who is responsible for payments and decision-making) present at all times.
CANCELLATIONS & MISSED APPOINTMENTS
We kindly request a minimum notice period of 12 hours for any cancellations or rescheduling. Our installer will remain on-site for a maximum of 15 minutes awaiting your arrival before moving on to the next scheduled appointment. Please note that failing to be present at your designated appointment may incur a fee of $25 for future appointments.
SAFETY
Safety is our utmost priority. We will only install appliances when existing utilities are sufficient. We reserve the right to refuse service if it poses a risk to the customer or our team. For health and safety reasons, we cannot haul away appliances that have an insect or rodent infestation.
Dishwasher Installation
To properly install the dishwasher, it is essential to have an existing cabinet and countertop in place. Please ensure that the area beneath your sink is cleared, as Tyler will require access to the cupboard. Additionally, be advised that Tyler may need access to a basement or crawl space in order to reach the main waterline.
Refrigerator Waterlines & Icemakers
Please ensure that your delivery team positions your refrigerator appropriately. We do not relocate or dispose of these appliances. Additionally, please be advised that Tyler may need access to a basement or crawl space to reach your main waterline.
Over-the-range Microwaves
An existing cabinet with a dedicated outlet is required. Please ensure Tyler has access to this cabinet by clearing it out beforehand. We recommend checking your appliance manual to ensure you have the required amount of clearance between the bottom of your microwave and your stovetop. Additionally, the cooktop/range should not be in use or hot during installation for safety reasons.
Wall Ovens/Combo Units & Cooktops
We recommend that you verify your measurements thoroughly. Should the appliance not fit as intended, you may be subject to service charges for alterations to your cabinetry or countertop, and there is a possibility that the appliance may not be installed. If you are uncertain or require assistance, we are pleased to offer pre-measurement appointments.
Garbage Disposals
Please ensure that the sink and the cupboard below it are cleared, as this area is necessary for the installer to successfully complete the installation process.
Washers & Dryers
Appliances must be in place. Our installer will neither move them nor haul them away.
Television Mounts
The client is responsible for supplying the bracket. Basic mounting services are included; however, cords will remain visible unless alternate arrangements are made. The installation area must be clear of all obstructions and fragile items.
Appliance Haul Away
We offer specialized haul-away services exclusively for Over-the-Range Microwaves and dishwashers, which incurs an additional service fee of $20. To ensure the health and safety of our customers and staff, we are unable to accept appliances that exhibit signs of insect or rodent infestations.
Tyler took the time to tell me about the appliance and what to watch out for. Friendly, courteous and very knowledgeable. Could not be happier.
RB- Linden, Mi
★★★★★